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Virtual Visits

Pain, Spine, & Rehab Associates

Physical Medicine & Rehabilitation & Pain Medicine Specialists located in Gaithersburg, MD

If you have a question for your provider or need to check-in for a prescription refill, you may not want to spend your time on an office visit. The team at Pain, Spine & Rehab Associates in Gaithersburg, Maryland, offers virtual visits to make your health care more convenient for you. Call Pain, Spine & Rehab Associates or schedule your virtual appointment online today.

Virtual Visits Q & A

What is a virtual visit?

Advances in technology have significantly expanded your opportunities to communicate with your doctor and other health care providers. The team at Pain, Spine & Rehab Associates provides virtual visits via a HIPAA-compliant platform. Like a video conference, you and your providers can see each other and talk over a secure connection. 

Why would I choose a virtual visit?

Modern life is busy — there’s no doubt about it. Between work, commuting, and family responsibilities for your kids and parents, there’s not a lot of time left for anything. The team at Pain, Spine & Rehab Associates understands and wants to make health care as convenient as possible for you.

While you should have in-office appointments for initial consultations and treatments such as joint injections, many other issues can find a resolution virtually. For example, you might need to refill a prescription. 

Alternatively, if you’ve been having treatments with the team, and wake up in pain or have a new sensation in your body, you might want to check with your provider before making time to come into the office. During a virtual appointment, you can show your provider where the problem is, and they can observe your movement to assess your condition. 

What are the benefits of virtual visits?

Virtual visits save you time, money, and stress. 


First, traffic is a nightmare, especially if you commute into Washington, DC, for work. You can have your virtual visit from anywhere, including your office or a meeting room — anywhere that you can have enough privacy to talk to your doctor. 

Also, while the team at Pain, Spine & Rehab Associates does their best to keep wait times to a minimum, the last thing you want to do is spend your time waiting, especially if you just need to check-in for a prescription refill.

Additionally, you don’t need to worry about organizing extra child or elder care with a virtual appointment.


Most insurance plans cover virtual visits, so this convenient option shouldn’t incur any additional costs. You don’t need to risk losing money by not being at work or by having to pay extra for child or elder care. Also, you won’t spend money on gas, since you can have your appointment from anywhere. If your insurance carrier does not cover virtual visits, the Pain, Spine & Rehab Associates office works with you to set up an affordable payment plan.


Virtual visits allow you to get the health care you need conveniently. You don’t need to stress about finding the time, dealing with traffic, or whether or not you can slip away from work. Take your doctor’s appointment off the list of responsibilities that add stress to your day.

How do I prepare for a virtual visit?   

To ensure your virtual visit with Pain, Spine & Rehab Associates is a success, there are some technological solutions you need. For instance, it’s important to have access to a strong internet connection. You should also use:

  • A device with a webcam and microphone, such as a laptop, mobile phone, or tablet
  • Google Chrome web browser

Once you schedule a virtual visit with Pain, Spine & Rehab Associates, you receive an email confirmation to complete required check-in steps. You have to finish these check-in steps, which includes a consent form and insurance confirmation, before your virtual visit. 

After checking in, you simply click on “Start My Virtual Visit” about 10 minutes before your scheduled appointment. You wait in a virtual waiting room until your practitioner is ready. Any information you and your dedicated provider share is inputted securely into your medical record at Pain, Spine & Rehab Associates, so you have access to it when needed. 

Pain, Spine & Rehab Associates wants you to have access to the health care you need when you need it. Call or book your virtual appointment online today.